Bank Compass

Bank profile

Citi

We track 2 accounts and 5 credit cards from Citi, with a source and verification date on every figure.

Citi logo

2.6Bank Compass score

4.9Mobile app rating

Bank Compass is not a bank, is not FDIC-insured, does not provide financial advice, and is not affiliated with the entities compared unless otherwise noted. Rates and terms change — always verify on the bank's official website.

Our take

By Victor Gil Vazquez · Reviewed 2026-08-21

A trillion-dollar bank with a boutique branch footprint. Citi is a strong app-first choice in the cities it serves and close to irrelevant outside them.

The most lopsided size-to-branches ratio here

Citi holds about $1.91 trillion in assets and $1.55 trillion in deposits — third-largest in this catalog — through just 955 branches. For scale, Wells Fargo runs 4,184 branches on a smaller deposit base. That isn't an accident or a retreat: Citi's consumer network is concentrated in a handful of major metro areas, and the bank leans on its app for everything else.

The app it leans on is good. At 4.88 on the App Store it's the highest-rated iOS banking app in this catalog. If you were choosing purely on the quality of the thing you'll open five times a week, Citi wins.

The catch is geography. A 958-branch network means that outside its core cities, Citi is functionally an online bank — but one whose deposit rates are priced like a branch bank's. That's the worst combination of the two models, and it's worth checking a branch locator before anything else on this page matters.

Fees that assume a relationship

Citi Checking charges $12 a month, waived by a combined average balance of roughly $1,500 across linked Citi accounts or by qualifying direct deposit. Citi Savings charges $4.50, waived by linking a Citi checking account, a $500 average balance, or a relationship tier.

The pattern is deliberate: both waivers reward holding more than one Citi product. If you keep checking and savings here, each account helps the other clear its fee. If you only want one, you're paying full price for a service that several banks in this catalog provide free with no conditions.

One honest caveat about the checking waiver specifically: the balance figure varies between the sources we checked and we haven't been able to reconcile it against Citi's own current disclosure. The page shows it flagged rather than tidied up, and it's a number to confirm with Citi directly before you rely on it.

What stands out

  • The highest App Store rating in this catalog at 4.88.
  • Third-largest deposit base here, with the balance-sheet strength that implies.
  • Linked-account waivers mean a checking-plus-savings pair can carry each other's fees.
  • Founded in 1812 — one of the two oldest institutions in this catalog, alongside PNC.

What to watch

  • 955 branches on a $1.5 trillion deposit base: outside major metros, treat this as an online bank.
  • The $1,500 combined-balance waiver on checking is the figure we could not fully reconcile between sources — confirm it with Citi before relying on it.
  • Both fee waivers push toward holding two Citi products; a single standalone account is poor value here.
  • No student-specific account in the catalog, unlike every other large branch bank on this site.
Best for
Someone in a major metro who wants both checking and savings at one bank and will actually use the app rather than a branch.
Look elsewhere if
You're outside Citi's branch footprint, or you only want one account and don't want to be nudged into a second.

This section is our own assessment, written from the verified figures further down this page. It is not a recommendation, and no institution has any influence over it — see the advertiser disclosure and editorial policy.

Where Citi ranks

Credit cards

Checking accounts

  • Citi Checking

    $12/mo fee

    Waived with: Combined average balance of ~$1,500 across linked Citi accounts, or qualifying direct deposit (figure has discrepancies between sources, not cross-checked against the official site)

Savings accounts

  • Citi Savings / Citi Accelerate Savings

    $4.50/mo fee

    Waived with: Linking a Citi checking account, a $500+ average balance, or relationship tier

Digital banking

Citi offers a mobile app. App Store rating: 4.9 / 5.

Related reading

The terms this profile uses, explained — before you decide whether Citi is the one.

Run the numbers

What Citi's rates and fees are worth once your own figures are in them.

Free and no sign-up, on financeinyourpocket.com — our sister site.